A message from Alan Hieb, Christian Care/ Fellowship Square's CEO
Dear residents, family and staff:
Christian Care/Fellowship Square regards the safety and well-being of our residents and staff as our primary goal and responsibility. The global pandemic, COVID-19 (or coronavirus), represents a serious threat to sustain those goals so contagion prevention processes and policies are of paramount concern.
Our emergency preparedness task force meets frequently to stay abreast of current Arizona Department of Health Services (ADHS) and the Center for Disease Control (CDC) guidelines and directives, and to formulate strategies to implement those guidelines system-wide.
Our main focus continues to be prevention. To best protect our residents and staff, we are implementing the following measures:
- All visitations have been restricted, except for essential visitors and end-of-life situations.
- Families and friends are encouraged to visit with residents via Skype, FaceTime, phone calls or email.
- We will carefully screen and monitor everyone in our communities – including all staff members and essential visitors for signs of infection, recent travel history, and potential COVID-19 exposure.
- Recommendation that residents should not leave the community other than for essential medical visits so as to limit possible contact with infected individuals as much as possible.
- All large resident group activities and sessions have been cancelled but one on one and virtual activities are encouraged.
- Any new internal small group activities that allows for engagement will maintain social distancing protocols.
- Residents and staff are reminded to adopt social distancing and frequent hand washing.
- Dining venues will be closed to adhere to strict social distancing guidelines. All meals will be delivered to each resident's apartments or rooms. Exceptions will be made for resident's level of care needs, while still maintaining social distancing protocols.
- Transportation services have been reduced to essential doctor appointments only.
- Telehealth, or telemedicine, interventions are supported and encouraged.
We are cognizant of the inconvenience this causes residents, families and staff but the health of our residents trumps the transitory disruption of normal service delivery and visitations. We very much appreciate your patience, understanding and cooperation during this extraordinary event. When this threat subsides, and the ADHS and CDC rescind their current recommendations and guidance, we will communicate to you about the resumption of normal activities.
God bless you all,
Chief Executive Officer
For more detailed information on safeguards being taken at each Fellowship Square community, please click the campus you're looking for below.