Privacy Policy

Effective Date: May 14, 2025

This Privacy Policy outlines how Christian Care ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website and use our services. We are committed to respecting your privacy and ensuring your personal data is handled responsibly and transparently. We do not perform intrusive data collection, and we do not sell or share your personal information with unrelated third parties.

1. What Information Do We Collect About You?

We collect personal information from you only when you voluntarily provide it to us to receive a specific service or information.

Information for Service Delivery: If you choose to schedule a tour or request a brochure, we will ask for the information necessary to fulfill your request. This may include:

• Your name
• Your physical (mailing) address
• Your telephone number (optional)
• Your email address

Purpose of Collection: This information is used solely to contact you regarding your request, mail you a brochure, or arrange a tour with the community you selected.

Email Communications: We collect your email address to send you the information you have requested. With your consent, where applicable, we may also use your email address to inform you about current events, or send updates directly related to information or services you previously requested. You can opt-out of these non-essential communications at any time.

Telephone/Mobile Communications: Providing your phone number is optional, and providing your number is considered consent to be contacted, you can opt-out at any time. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Any opt-in data or consent is not transferable; this information will not be shared with any third parties

We are committed to the principle of data minimization and only collect information that is strictly necessary for these specified purposes.

2. How We Use Your Information

The personal information you provide on this website is used exclusively for the following purposes:

• To provide the services you have requested (e.g., scheduling a tour, sending a brochure).
• To communicate with you about your requests or inquiries.
• To send informational updates or news about our services if you have consented to such communications.

3. Sharing Your Personal Information

Christian Care does not sell, rent, or lease your individual personal information to unrelated third parties.

• Community Sharing for Service Fulfillment: When you request a brochure or a tour for a specific community, we will share your necessary contact information (such as name, phone number, email, and physical address if a brochure is mailed) directly with that selected community so they can fulfill your request. This sharing is solely for the purpose of satisfying your direct request.
• Legal Requirements: We will only disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or in urgent circumstances to protect the personal safety of users of the service or the public.

4. Cookies and Tracking Technologies

Our website, fellowshipsquareseniorliving.org uses essential session cookies to enhance your experience and enable core functionalities, such as filling out forms.

What are Session Cookies? A session cookie is a small text file stored temporarily on your computer. It acts as a unique identifier for your current Browse session, allowing our website to remember the information you've entered as you navigate through different pages of a form.

Why We Use Them: Without session cookies, our website would not be able to keep track of the information you are entering across multiple steps of a form.

No Personal Information Stored: Our session cookies do not contain any of your personal information and are not used to track your Browse activity across other websites.

Expiration: Session cookies are temporary and are automatically deleted from your computer when you close your web browser.

No Third-Party Tracking Cookies: We do not use third-party tracking cookies for advertising or other non-essential purposes.

Managing Cookies: Most modern web browsers allow you to control cookies through their settings. You can typically:

• See what cookies you have and delete them individually.
• Block third-party cookies.
• Block cookies from particular sites.
• Block all cookies from being set.
• Delete all cookies when you close your browser.

Please note that if you choose to block essential session cookies, some parts of our website, particularly forms, may not function correctly. For information on how to manage cookie settings in your specific browser, please refer to your browser's help documentation or support website.

5. Your Data Rights

We respect your rights regarding your personal information. Depending on your jurisdiction, you may have the following rights:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction (Rectification): You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion (Erasure): You have the right to request that we delete your personal information, subject to certain legal limitations (e.g., if we are required by law to retain it).
• Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information under certain circumstances.
• Right to Withdraw Consent: Where we rely on your consent to process your information (e.g., for non-essential email updates), you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided in Section 8 ("Contact Us"). We will respond to your request in accordance with applicable data protection laws.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• For brochure or tour requests, your information will be retained by us until the service is fulfilled and for ongoing communication related to the services we provide.
• We also retain information for our customers and prospects to send communications for service delivery, billing and administration purposes.
• If you have consented to receive email updates, your email address will be retained until you opt-out or withdraw your consent.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Changes to This Online Privacy Policy

Christian Care reserves the right, at its sole discretion, to change, modify, add, or remove portions of this Online Privacy Policy at any time. We recommend that you revisit this Online Privacy Policy periodically to ensure that you are aware of our current privacy practices.

Notification of Material Changes: If we make material changes to this policy (e.g., changes regarding how we use or share your information), we will notify you by posting a prominent notice on our website prior to the change becoming effective, and/or by sending an email to the email address you have provided to us, if any.

Acceptance of Changes: Your continued use of our website following the posting of changes to this policy will signify your acceptance of those changes. The "Effective Date" at the top of this policy will indicate when it was last revised.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information from our records promptly.

10. Contact Us

If you have any questions or concerns about this Online Privacy Policy or our privacy practices, or if you wish to exercise any of your data rights, please contact us at: