Surprise:
16477 W. Bell Rd
Surprise, AZ 85374

Memory Care Services Training


More Than a Requirement, It’s a New Way of Caring for Those with Dementia

Exceptional memory care starts with exceptional training.

Shelly Drews of Help My Senior has developed a unique approach to memory care training that transforms how care is understood, delivered, and felt. This DHS‑approved training program is more than a checklist. It was created specifically for caregivers working in Memory Care and Directed Care communities.

Fellowship Square is honored to host these in-person classroom sessions at our Surprise and Mesa campuses, providing dedicated spaces for Shelly and her team to deliver the course effectively.

Why Memory Care Services Training Matters

Dementia diagnoses are growing at a rapid rate, reshaping the senior care industry. And with millions more expected to be diagnosed in the years ahead, our response must rise to meet that need. This training bridges the gap between task-based caregiving and person-centered, emotionally intelligent care. It empowers caregivers to:

  • Understand the brain changes behind behaviors
  • Communicate with empathy and trauma-informed awareness
  • Preserve the dignity and identity of every resident
  • Prevent burnout and reduce unnecessary challenges
  • Create a more peaceful, consistent environment for residents and staff

When caregivers are truly equipped with the knowledge, empathy, and real-world tools to support those living with dementia, everything changes. Residents feel safer, more understood, and emotionally supported. Caregivers feel more confident, less stressed, and more connected to their purpose. 


Designed With Empathy, Taught With Experience: The Why Behind This Dementia Training Program

Explore the full story in our latest blog post featuring insights from lead instructor Shelly Drews.


Program Overview

The curriculum consists of 8 one-hour modules taught in person at two Fellowship Square senior living communities. By incorporating essential concepts like emotional intelligence and trauma-informed care, and using practical behavior response tools, we reduce unnecessary challenges, prevent burnout, and create a more peaceful, consistent environment for residents and staff. 

Ready to Learn More?

This training is open to anyone! It is where confidence grows, understanding deepens, and caregivers learn to approach dementia care with heart and purpose. 

Visit Help My Senior’s website for more information, including prices and dates, and to register for the training program.

Discounted Rate for Fellowship Square/Christian Care Employees

Fellowship Square employees receive a discounted rate for the training course, making it even more accessible to those already living out this mission in their daily lives.

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Interested in learning more about our Independent and Assisted Living community in Surprise, AZ? Please email or call us; we can't wait to help you find your perfect home at Fellowship Square!

Fellowship Square Surprise
16477 W. Bell Rd, Surprise, AZ 85374
PH: 623-900-1077

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