COVID-19 Updates for Independent Living
April 7 Update
The good news is that at this time, we have ZERO confirmed cases of Covid-19 in our Independent & Assisted Living communities as well as Memory Care. That being said, with the spread of the virus predicted to be near it's peak, we want you to know that we have specific protocol in place should we become aware of illness of a resident or staff member. These procedures will help ensure safety of staff and residents while continuing to provide good care.
Following is a letter from our Executive Director, Kristie Larsen regarding current Independent Living precautions:
At this time, the Centers for Disease Control and Prevention (CDC) continues to study the spread and effects of the novel coronavirus across the United States. According to the latest from the CDC a significant portion of individuals with coronavirus lack symptoms (“asymptomatic”) and can transmit the virus to others before showing symptoms. This means that the virus can spread between people interacting in close proximity. In light of this new evidence, CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain. CDC is advising the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. With the help of our resident seamstresses and & Hi-Way Baptist Church Stitch and Give we have enough cloth face coverings for all our staff.
- All staff are required to clear a brief health screening AND wear a mask or cloth face covering as recommended by the CDC.
- Resident Visitors should be wearing cloth face coverings and are restricted to those providing essential services or end of life visitors after clearing a brief health screening. Ask your essential visitors to wear a mask or cloth face covering too.
- Residents should STAY HOME and shelter in place! Residents that DO NOT HAVE BREATHING ISSUES are encouraged to wear a cloth face covering when getting their mail or laundry. As donations come in we will make them available to residents.
Resident with symptoms of COVID19 or test positive must self-quarantine for 14 days and alert our staff by calling the front desk (480) 834-0060. We will take precautions with our staff and get you supplies or medical attention if needed. If you go to a high risk location (i.e. hospital) you are asked to self-quarantine for 14 days and alert staff.
Please continue to watch our website and Facebook for detailed updates and instructions on how to subscribe to our NORBERT text alert system.
This will be a very different Easter for most of us with lots of changes and limitations.
Remember God is still the same, He has not changed and
His love and mercy is limitless!
John 20:19 “…Then Jesus came, stood among them and said to them, ‘Peace to you!’”
He has risen!
March 26 Update
Our Corporate and Community Leadership Teams continue to implement best practices to keep our residents safe during the Coronavirus (COVID19) outbreak. The Centers for Disease Control and Prevention (CDC) have identified older adults as high risk for complications from the Coronavirus (COVID-19).
Below is information that outlines what this means to our residents and their families:
Fellowship Square Residents
- Residents leaving and returning to our community will be stopped by security at the main entrance to identify their apartment.
- If a driver or others in the vehicle that will not be staying, they can proceed to drop resident off and leave - unless they are essential services providers.
- Anyone picking up residents to leave campus will require health screen before picking them up at access point. Health screen not required upon return to drop off resident at apartment access point only if they do not get out of the vehicle.
- Front desk phones will be answered between 8:30 am and 6:00 pm Monday-Friday and 9:00 am to 6:00 pm on Saturday. Residents should CALL the office rather than visit the office whenever possible at 834-0600.
All essential services visitors
- Will be directed by the security team to park in front of the office and go into the lobby for a brief health screening. If cleared, they will be allowed to go to the residents apartment.
- Health screenings will be done in the lobby Monday thru Saturday 9:00 AM to 5:30 PM. Sunday essential service visitors will be checked in by security.
- Essential services visitors must clear the CDC guidelines including a temperature of 100.4 or less degrees and have no symptoms of respiratory infections. Emergency medical responders - Fire Dept, Paramedics, Police are excluded when responding to a call.
Examples of essential services visitors: Medical providers (Dr's, nurses, nurse practitioners, medical examiner, psychologists, physical therapist, home health), hospice providers, funeral home staff, end of life visitors, caregivers including family who provide care with activities of daily living like medication set up or showers, oxygen deliveries, medical device/equipment or pharmacy deliveries.
- Deliveries will be accepted from drivers or family/friends upon entrance to the community.
- Our team will get the delivery items to the resident’s apartment. If they are not home, we will leave them inside unless a "do not enter" is on file.
- Please notify delivery companies and/or families/friends of this restriction.
- All deliveries must be prepaid. Staff will deliver as available, so food deliveries are discouraged.
- Security - Independent Living will have 2 people on duty 24/7 during the COVID-19 emergency.
- Dining Services - Residents may continue to receive one meal delivery per day. If the meal is not delivered by 5:30 PM Monday - Saturday, please call the front desk at 834-0600 and we will get one to the resident. A new 2-week delivery menu will be coming out next week.
- Internal TV channel 1960 - We are working on posting exercise videos from Matt with Senior Fit as well as Daily Devotions from Chaplain Kurt - residents should stay tuned!
- Community areas - dining rooms, community rooms remain closed. Swimming pools and the Grand gym are also closed. Laundry rooms will continue to be open but will be disinfected daily.
- Guest Apartments - no visitors in the guest apartments until further notice.
March 24 Update
At this time of COVID-19 virus spread, we highly discourage visits to our Independent Living residents, except to drop off necessary supplies or medications. We don't presently have any known cases in our community and we want to keep it that way.
We are doing our best to limit outside traffic within the community so please note that we have closed all entrances except our main entrance on Brown Rd. just west of Center.
Thank you for your cooperation and remember, phone calls to your senior loved one are more important than ever.
And to help them stay as active and positive as possible during this period, we are working to get SeniorFit videos from Matt and daily devotional messages from our Chaplain Kurt up and running on our community television channel, 1960.
Additional updates coming soon. Please visit this website location frequently to stay up to date.
March 20 Update
The Centers for Disease Control and Prevention (CDC) have identified older adults as high risk for complications from the Coronavirus (COVID-19). The federal government is urging older people to “stay home and away from other people” for 15 days to stop the spread. At Fellowship Square Historic Mesa it has been through much prayer and concern for our residents' health that we have made some difficult decisions that we know impact their daily lives. With that in mind the following changes are being made:
Temporarily closing the community rooms, until further notice. If residents need access to a computer or phone to contact family, Life Enrichment can help. We will deliver internal mail (newsletters, notices, calendars, menus etc) to doors.
Transportation: No more group trips, including grocery stores. Medical transportation only for medically necessary appointments and one resident per trip.
Residents can call Life Enrichment at 480-290-7014 between 10 AM and 2 PM Monday – Friday to order supplies (depending on availability) from the country store ($5 limit) that we will deliver. We encourage family and friends to drop off supplies at residents' doors.
Activities: No more groups of 10 or less. We are mandated to 1 on 1 activities. Matt with SeniorFit will work on virtual/TV exercise for channel 1960. Stay tuned as they work out the details!
Housekeeping will be limited to once per month as we redirect staff to critical areas. A notice will be delivered with details from Ashley, Housekeeping Supervisor.
Maintenance services will be only for safety and essential services until further notice. This includes plumbing backups/leaks, electrical malfunctions/ lights not working, TV/Cox Box issues, heating and AC or others deemed necessary. Please direct all calls to 480-290-7041.
Safety and Security:
o The East entrance on Center Road and the West entrance on Grand will be locked 24/7 until further notice. All traffic will enter and exit from the Brown Road entrance (by guard shack).
o We will schedule two security officers 24/7 during the state of emergency.
o Please note: all staff are required to wear picture ID.
We appreciate your cooperation through this process with us! We’d like to remind you, that the best way of limiting the spread of any illness or infection, is to practice good hand washing (washing with soap and water for at least 20 seconds), don’t touch your face, cough in a tissue and dispose of it. Stay home if you are sick and drink lots of water. Replace handshakes and hugs with fist bumps and elbow taps.
March 19 Update
Housekeeping - Due to temporary staffing issues, Housekeeping is going to 1 time per month – M, W, F on Monday, Wednesday and Fridays.
Groups/buses – grocery stores only. 9 people or less on the bus. Residents should contact transportation office for scheduling.
Individual medical appointments / vans – business as usual.
Country Store – We will be setting up a "pop up" store in the Center card room for center side residents. Hours tbd. The one on the Grand for grand residents will be open from 11-1 daily Mon – Friday. We will stock as best we can with the limited items currently available in stores.
Donations – We are requesting donations for toilet paper, paper towels, Kleenex, wipes, aspirin and acetaminophen for senior residents in urgent need. Drop them off at our front office - 35 W Brown Rd, Mesa (Brown & Center). Thank you in advance!
Activities – continuing with groups of no more than 10. Residents should go to their television channel 1960 or the activities line.
March 18 Update:
Dining: Effective immediately, both the Grand and Center Dining rooms have been closed. We are now offering delivery with a limited menu. Meal prices during this time have been reduced to $7.50 and there will be no charge for delivery. (Today's meals were free.) Residents will be limited to one delivery per day. Letters explaining the situation and how to order were placed on every resident's door. Family members wishing to aid their loved one with ordering can email firstname.lastname@example.org. I will be happy to respond with the documents. Please include your family member's apartment number in your request.
March 17 Update:
We continue to conduct a daily health check protocol that includes questions about symptoms/exposure and taking the temperature of all staff when they arrive for their shift. Anyone who has symptoms, would have to go home.
Effective immediately, NO GUESTS in dining or community rooms.
Free delivery and to-go service continues.
For residents who still opt to dine in the dining rooms, the tables will be spread out into the community rooms to add distance between tables and diners.
Activities: Per the CDC recommendation, we have eliminated all group activities over 10 people.
Thank you for your continued patience as we work together to slow the virus!
March 14th Update:
Staffing: Nearly all Mesa Schools have closed until further notice. This impacts our staffing tremendously. It could disrupt services including housekeeping, as we redirect staff to other areas of most need (foodservice deliveries or caregiving).
CMS has mandated skilled nursing facilities to stop group activities and communal dining. Assisted livings may be mandated by AzDHS to do the same at some point. We will also look at Independent Living as prudent. In the meantime...
Dining: The transition to a Buffet service in our Grand Dining room is on hold until further notice. There will be no fee for deliveries and to-go meals during this state of emergency. Menus could become limited so your patience and cooperation will be helpful!
Activities: Our Life Enrichment team will be assessing group activities & events. Some may be cancelled or postponed. Check the activities line 480-621-3060 and in-house TV channel 1960.
March 12 Update:
In response to Governor Ducey’s declaration of a public health emergency and executive order of March 11th pertaining to COVID-19 (aka novel corona virus), Fellowship Square Historic Mesa has taken the following steps to proactively help protect our senior living residents from the virus:
Visitors: At this time, we are not able to limit visitors to residents in our independent living community but we HIGHLY encourage residents to use the same screening for their guests before they agree to or coordinate a visit. Residents should discourage visits from individuals if they have respiratory infection symptoms including: Fever, Coughing, Shortness of Breath, Difficulty Breathing, Chills, Body Aches, Sore Throat, Headache, Diarrhea, Nausea/Vomiting and Runny Nose.
Activities & Events
- All resident activities are being reviewed and some may be cancelled involving outside vendors, volunteers or visitors.
- Our March 20th prospective resident event is being postponed.