To Be a Great Company

By Jami Gross, Executive Director
Categories: General, Independent Living, Assisted Living
Tags: Christian Care, life in senior living, 40 years of service


At Fellowship Square Phoenix, we want to be the best senior living community for our residents. To make our assisted and independent living community the best it can be, we ensure that the staff who is here to support our residents are the best in the industry when it comes to living a faithful and healthy life. Christian Care takes being a top Phoenix assisted and independent living community seriously - by creating the best company culture for our staff, which then translates to the best environment for our residents.

To Be a Great Company…

To create a great company, we must all put service before self. We must be people-focused, we must value service to others and we must accept that we have a responsibility to be good stewards of the influence we have been given.

To be a great company, we must be humble and compassionate leaders who are deeply involved with our business and our people.

To be a great company, we must ensure that every employee is treated with respect. They must be given the opportunity to do meaningful work. We must live the “Golden Rule”.

To be a great company, we must recognize that our customers are the lifeblood of our business. They generate our revenue, pay our salaries, and keep the lights on.  We must recognize that our campus is their home. We have the privilege of working for them every day!

To be a great company, we must have leaders who lead from the heart. People will never care how much you know, until they know how much you care! Servant leaders never abuse, humiliate, or devalue people. Servant Leaders, encourage, motivate, and build others up.

To be a great company, we must lead by example every day. We must BELIEVE that we become stronger and more effective as leaders and as an organization when we SERVE!

“Do nothing from rivalry or conceit, but in humility count others more significant than yourselves. Let each of you look not only to his own interests, but also to the interests of others. Have this mind among yourselves, which is yours in Christ Jesus, who, though he was in the form of God, did not count equality with God a thing to be grasped, but made himself nothing, taking the form of a servant, being born in the likeness of men.”

-Philippians 2:3-7 ESV

The challenge for us, as employees of Christian Care and Fellowship Square Phoenix, is to be more intentional in our service to others. The way we treat each other, and the way we treat our customers, determines our success as a company.

The challenge for us as leaders is to place the needs of our team above our own. It is a great privilege to lead others, and it requires the sacrifice of self-interest. You must create an environment where employees feel safe and have a sense of belonging. Leaders establish the standards and set the example.

The challenge for us as a company is to create a culture where people thrive; a culture that embraces Strength and Independence; a culture that exudes Christian Love and Excellence. Our challenge is to recognize the immeasurable value of every person. People are the lifeblood of our business. We will joyfully serve with humility, integrity, compassion, and respect.

By implementing the above in our daily service to our residents we know that we, as the staff of Fellowship Square Phoenix, are providing a better life for all of those who choose us for their independent, assisted or senior living home. To learn more about our passion and options for home healthcare, assisted and independent living please call us at 602-833-4330.

Jami Gross,
Executive Director, Christian Care | Fellowship Square Phoenix
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